Exercices 5 to 8

 WORKING WITH VOCABULARY 

5. Listens and repeat the phrases in colour.Then choose the correct phrase to complete...

1.out of town

2. in a meeting

3. on holiday

4. take down

5. cut off

6. hang up

7. put you on hold

8.take a message

9. leave a message

6.Listen and repeat the words in colour. Then copy and complete the sentences.

1. line is busy

2. spell that

3. interrupt

4. out of the office

5. return your call

7. Listen  and repeat the words in colour in A.

Then match them to their...

1.unavailable - e

2.transfer- c

3. deal with- d

4. urgent- a

5.expect-b

8. Choose the correct answer 

1. in a meeting

2. took 

3. unavailable

4. deal with

5. return

6. took down